Brian (not his real name) and I hit it off from our very first meeting. He was new into a very large, established organisation, having spent almost all his career in smaller, fast growing businesses and I was asked to help his transition with some coaching. Brian’s boss, who I knew well, was very happy that we built such strong rapport straight away. The HR business partner was delighted that our coaching contract was agreed so quickly. The budget was in place, the schedule and logistics were all sorted. The only tiny problem was that Brian should never have joined the organisation and none of us knew it.