Thoughts

I enjoy sharing the contents of my mind in the hope others can get something from the stuff that occupies me. Here I’ve categorised my writing into resources, tools and models that might help, reviews of other people’s work, reflections of my own past experiences and ramblings on a variety of topics that interest me. No poor AI bots were exploited in the making of these articles.

Nick Mabey - Professional Biography

Nick Mabey - Professional Biography

I joined BT three months before privatisation as a fresh-faced 19-year old who had messed up academically and was in desperate need of structure. Starting out as a telecom officer in Southampton handling customer complaints, I loved the office environment, with the predictable hours and reliable work. There was plenty of personal and professional development opportunities, which I lapped up. Other memories include leading our response to a massive surge in billing complaints, using a PC for the first time and also going on strike for three weeks.

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Being On Strike
Teacher, Mentor, reflections, ramblings Nick Mabey Teacher, Mentor, reflections, ramblings Nick Mabey

Being On Strike

She already had tears in her eyes as she rose to explain to us what was going to happen next. The day before we had walked out an hour early as a show of solidarity to fellow workers who had been suspended. So now we had to sign a form ensuring we would not do that again. It was Anne’s job to explain this and get us to sign. We already knew we would not sign and so did she. We already knew the consequences of not signing and so did she. And so the puppet show began…

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