Thoughts

I enjoy sharing the contents of my mind in the hope others can get something from the stuff that occupies me. Here I’ve categorised my writing into resources, tools and models that might help, reviews of other people’s work, reflections of my own past experiences and ramblings on a variety of topics that interest me. No poor AI bots were exploited in the making of these articles.

Rebrand and Recipe for Resilience
Facilitator, ramblings Nick Mabey Facilitator, ramblings Nick Mabey

Rebrand and Recipe for Resilience

How did that happen? One minute resilience is the panacea for all ills.  An aspirational virtue featuring centrally in my and many others’ professional practice.  Now I hear tales of it morphing into a shadowy, corporate act of manipulation, designed to load ever more work on to individuals.  What’s going on?

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Creating a Disturbance
Facilitator, resources Nick Mabey Facilitator, resources Nick Mabey

Creating a Disturbance

I find lots of my work with business leaders ends up being about problems making real change happen. Organisations thrive on certainty and consensus, which reduce anxiety and create routines, habits and rituals. This becomes what is often described as “the way things are done round here”, the status quo, or as I like to provoke “addiction to a winning formula”. All of which creates a feeling of stuckness, driven by fear of the unknown and the risk of being unpopular. It’s at times like this I’m grateful to Ralph Stacey for creating the disturbance matrix.

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Nick Mabey - Professional Biography

Nick Mabey - Professional Biography

I joined BT three months before privatisation as a fresh-faced 19-year old who had messed up academically and was in desperate need of structure. Starting out as a telecom officer in Southampton handling customer complaints, I loved the office environment, with the predictable hours and reliable work. There was plenty of personal and professional development opportunities, which I lapped up. Other memories include leading our response to a massive surge in billing complaints, using a PC for the first time and also going on strike for three weeks.

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