Resources for helping organisations thrive
Here you will find articles on the five types of service I offer organisations and the people in them. These will hopefully give you a flavour of how I work and what inspires my approach. If you have any questions about these services please contact me.
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Creating a Disturbance
I find lots of my work with business leaders ends up being about problems making real change happen. Organisations thrive on certainty and consensus, which reduce anxiety and create routines, habits and rituals. This becomes what is often described as “the way things are done round here”, the status quo, or as I like to provoke “addiction to a winning formula”. All of which creates a feeling of stuckness, driven by fear of the unknown and the risk of being unpopular. It’s at times like this I’m grateful to Ralph Stacey for creating the disturbance matrix.
Nick Mabey - Professional Biography
I joined BT three months before privatisation as a fresh-faced 19-year old who had messed up academically and was in desperate need of structure. Starting out as a telecom officer in Southampton handling customer complaints, I loved the office environment, with the predictable hours and reliable work. There was plenty of personal and professional development opportunities, which I lapped up. Other memories include leading our response to a massive surge in billing complaints, using a PC for the first time and also going on strike for three weeks.
Going Round In Circles
How often do you sit round in a circle at work, particularly without a desk or table in front of you? Has that ever happened? What did you notice?
Drama In Business: Playing With Purpose
Beautiful, creative chaos… 250 people from a consumer electronics company taking part in a radical alternative theatre workshop. I wish I remember it so well because of the impact it had on those who took part. Sadly the truth is that this event is etched in my memory because it of its rarity.